Delete your WeLink account
WeLink is operated by WeLink AI HK Limited. You can delete your account and all of its data in either of these ways.
In the app (immediate)
- Open WeLink and go to Settings.
- Tap Delete Account.
- Confirm it is you (enter your password, or sign in again with Google or Apple), then confirm the deletion.
Without the app
Email [email protected] from the email address you signed up with, with the subject "Delete my WeLink account". We will confirm the request and complete the deletion within 30 days.
What is deleted
- Your login, profile, photo, voice introduction and CV
- Your swipes, matches and coffee chats, and your entry in other people's swipe history
- Your conversations, including messages from both sides
- Your archetype result, skill-quiz attempts and verified skills
- Your push notification tokens
- Your stored Google token. WeLink's Google Calendar access is revoked.
- Your stored Apple token. WeLink's Sign in with Apple access is revoked.
What is kept
- Reports you made, or that were made about you, and the copies of conversation messages they contain, are kept for 12 months so we can deal with repeat abuse, then deleted.
- Crash reports, which contain no profile data, are deleted by our crash-reporting provider within 90 days.
- Purchase records are kept by Apple, Google and our subscription provider as their rules and tax law require. Deleting your account does not cancel a Premium subscription: cancel it in the App Store or Google Play first.
- Calendar events already created for coffee chats remain on the participants' own Google calendars, since those belong to their Google accounts.